Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we’re a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We’re hiring a Brand Ambassador Assistant (Amazon) to support a fast-growing consumer brand operating across Amazon Vendor Central, Shopify, and wholesale channels — owning the day-to-day operational execution that keeps product listings accurate, purchase orders processed, inventory reconciled, and performance data organized and reported. You’ll work cross-functionally to manage the full Amazon vendor workflow from PO processing and invoice submission to new item setup, listing quality updates, and fulfillment troubleshooting; this role calls for someone who is highly detail-oriented, comfortable in Excel and Vendor Central, and reliable enough to hold a high-volume operational cadence without missing a beat.

What Your Day-to-Day Will Look Like

• Purchase Order Management: Process Amazon purchase orders weekly, pull and update PO data into Excel templates per established workflows, submit invoices, send ship notices, and utilize True Commerce for inventory allocation and shipping logistics.
• Listing Management & New Item Setup: Set up new items in Vendor Central — finding and completing missing data, submitting items and images, and maintaining weekly product listing quality updates; upload and edit digital assets, content, and formatting for Amazon listings as needed.
• Inventory & Fulfillment Troubleshooting: Work with Amazon Vendor Central support to troubleshoot and resolve inventory, shipment, and fulfillment issues; complete monthly inventory close reporting and reconciliation using client-provided templates.
• Performance Reporting: Monitor and analyze eCommerce and marketing campaign data across channels on an ongoing basis; pull reports from Shopify; summarize performance metrics alongside industry benchmarks; and conduct daily priority check-ins and end-of-day reporting.
• Wholesale & Brand Management Support: Work through POs and listings on NuOrder; assist with tactical brand management tasks including managing deals and coupons and updating site and listing content as needed.
• SOP Development: Write and iterate on role-related SOPs to document repeatable workflows and support operational consistency as the team scales.

What You Bring

• Amazon Vendor Central Experience: Proven hands-on experience in Amazon Vendor Central — including working with, updating, and reporting on Purchase Orders, managing product listings, and troubleshooting fulfillment and inventory issues directly within the platform.
• Excel & Data Skills: Intermediate proficiency in Google Sheets and/or Excel — comfortable exporting data, working with templates, using formulas, and running VLOOKUPs for inventory and reporting workflows.
• Listing & Content Accuracy: Strong attention to detail in updating product descriptions, uploading and editing digital assets, and maintaining listing quality standards — with experience setting up new products end-to-end.
• Cross-Functional Communication: Ability to work cross-functionally to report on and update item availability, communicate clearly and effectively with internal stakeholders, and keep multiple operational workflows moving in parallel.
• Availability: Ability to work EST hours consistently.

Bonus Points if:

• You have experience with Microsoft Teams and Outlook for internal communications.
• You are familiar with the NuOrder wholesale platform.
• You have knowledge of chargebacks, refund management, reporting, and optimization workflows.
• You have some exposure to Amazon PPC campaigns.
• You have experience with Shopify or Shopify+ for listing comparison, updates, and cross-channel management.
• You proactively surface trends and use data to drive operational decision-making.

What We Offer

At GrowthAssistant, you aren’t just joining a company; you’re joining a movement to redefine how the world’s best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You’ve applied, now let’s get to work. Here’s the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we’ll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You’ll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You’ll meet with one of our Senior Leaders for a deep-dive validation to ensure we’re matching you with the right opportunity. This is your moment to bring your A-game and really shine — it’s the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We’ve got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you’re 100% ready.
• Step 6 Client Interview: You’ll meet the client to discuss how you’ll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.