Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We're hiring an Inside Sales & Revenue Operations Specialist to join a fast-growing franchise technology platform serving multi-location brands and operators. In this role, you'll own the activation side of our revenue motion — calling and following up with franchisees and locations that have already signed on, driving them through each onboarding step, scheduling setup calls, reinforcing our value proposition, and ensuring billing and activation are fully completed. You'll thrive here if you're persistent and organized, genuinely comfortable picking up the phone, and energized by managing many contacts across different activation stages at once — all within a fast-moving startup where you'll also help build the repeatable processes and SOPs that will scale the function.

What Your Day-to-Day Will Look Like

• Franchise Outreach & Follow-Up: Call franchisees and individual locations to follow up on setup steps, page approvals, pricing decisions, and any outstanding onboarding requirements.
• Onboarding Scheduling: Coordinate and book setup calls and kickoff meetings with franchise owners and location operators to keep activations moving forward.
• Value Reinforcement: Reinforce the company's value proposition during follow-up conversations, handle basic product questions, and keep locations engaged throughout the activation process.
• CRM & Pipeline Management: Track each location's activation status, next steps, call outcomes, and follow-up reminders in HubSpot, keeping records clean and current at all times.
• Billing Follow-Up: Manage billing-related outreach, including guiding locations through Stripe setup and payment steps to unblock revenue activation.
• Stakeholder Updates & Prioritization: Keep internal teams informed on activation progress and blockers, and coordinate with customer success and GTM leadership to prioritize high-value or time-sensitive location activations.
• Process Documentation: Help build and maintain repeatable workflows and SOPs as the activation function scales.

What You Bring

• Inside Sales or RevOps Background: 2–3+ years in inside sales, SDR/BDR, customer onboarding, implementations, sales operations, or revenue operations.
• Phone & Outreach Confidence: Proven comfort making outbound calls and following up consistently with business owners or operators until the job is done.
• Communication Skills: Strong written and verbal English with the ability to draft clear, professional outreach and keep internal stakeholders well informed.
• CRM & Pipeline Proficiency: Hands-on experience with HubSpot or a similar CRM, managing pipeline-style workflows across many contacts at different activation stages.
• Detail & Follow-Through: Highly organized with strong attention to detail — able to keep notes clean, prioritize effectively, and operate with high ownership in a startup environment where processes are still evolving.

Bonus Points if:

• You've worked with franchise, multi-location, home services, SMB, or B2B SaaS companies
• You have experience with Stripe billing workflows
• You've supported customer implementation, onboarding, or activation programs
• You're familiar with Apollo, LinkedIn Sales Navigator, or other sales engagement tools
• You have experience helping build or document SOPs for repeatable sales or customer success processes

What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You've applied, now let's get to work. Here's the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine — it's the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
• Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.