Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We're hiring a Supply Chain & Ecommerce Operations Assistant to keep purchasing, inventory, and order operations running smoothly for a growing DTC food and beverage brand — you'll manage purchase orders and inbound shipments, reconcile inventory across systems, and support order processing, all while helping document and strengthen the SOPs that keep the operation scalable.

What Your Day-to-Day Will Look Like

• Purchase Order Management: Create and submit purchase orders based on demand plans, entering supplier, product, quantity, pricing, and delivery information accurately within the ERP.
• Inbound Shipment Tracking: Track advance shipping notices, inbound shipments, and expected warehouse receipts, coordinating updates across suppliers, freight brokers, and warehouse partners.
• Inventory Reconciliation: Perform recurring inventory reconciliations across operational systems and warehouse records, investigating and escalating discrepancies as needed.
• Systems & Records Management: Create and maintain items, SKUs, products, and related operational records in Cin7, validating pricing and order information before orders are submitted.
• Order & Administrative Support: Assist with sales order entry, customer order processing, invoice review, and Shopify product/order updates as capacity requires.
• Communication & Follow-Up: Monitor a high volume of email and Slack communication, send templated updates to suppliers and partners, and proactively follow up when approvals or next steps are missing.
• Trackers & Visibility: Maintain trackers, task lists, and status updates so the team has clear visibility into outstanding work.
• Process Documentation: Follow and help strengthen existing SOPs, document recurring processes and common exceptions, and recommend practical improvements to inefficient workflows.

What You Bring

• Experience: 2-3+ years in ecommerce operations, supply chain administration, inventory operations, purchasing, or a related role, with hands-on experience creating purchase orders, maintaining item records, or reconciling inventory.
• ERP Fluency: Previous experience working within an ERP or inventory management platform, ideally Cin7 or a comparable system like NetSuite.
• Operational Know-How: Working understanding of suppliers, purchase orders, inbound shipments, warehouse receipts, and order workflows, plus familiarity with Shopify and customer order processing.
• Attention to Detail: Exceptional attention to detail when working with quantities, dates, pricing, SKUs, and order information.
• Communication & Multitasking: Strong written communication skills and the ability to manage multiple requests and workflows across email, Slack, spreadsheets, and operational systems.
• Independent Judgment: A process-oriented mindset with the judgment to identify discrepancies or missing information before they create larger problems, and the ability to work independently while staying closely aligned with a distributed team.

Bonus Points if:

• You have experience working with a consumer packaged goods, food and beverage, retail, or ecommerce company.
• You have experience coordinating with 3PLs, warehouses, freight brokers, or suppliers.
• You have experience improving or documenting operational SOPs.

Salary Range: $6.50 - $8.50/hour (Final offer based on skills and experience matched to role requirements)

What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You've applied, now let's get to work. Here's the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine — it's the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
• Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.