Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We're hiring a Business Operations Support specialist to own the operational backbone of a fast-growing influencer marketing and talent management company — serving as the critical data bridge between talent, operations, and accounting across high-volume campaign workflows. In this role, you'll keep Monday.com boards accurate and actionable, own contract status tracking from Pending through execution approval, verify deliverables against contract terms, and route content approvals, ensuring every campaign moves forward cleanly and every invoice reflects completed work. As you grow into the role, you'll take on contract information management, project team accountability communications, and help shape the team's Monday.com best practices to build boards that everyone can trust and rely on.

What Your Day-to-Day Will Look Like

• Data Bridge & Invoicing: Serve as the connection between the talent team and accounting — verify campaign and talent data before invoicing, confirm all deliverables are marked Complete to trigger accurate auto-invoicing, and monitor the Invoice Status pipeline to flag stalled or overdue payments.
• Monday.com Real-Time Maintenance: Respond to team requests to update Monday.com in real time — mark tasks complete, add or edit line items, shift dates, coordinate reminders, and follow up with stakeholders as needed.
• Data Integrity & QA: Proactively monitor boards to catch and correct outdated or missing data before the team flags it; investigate discrepancies and self-resolve where possible.
• Contract & Signature Tracking: Own contract status across every active campaign — sweep statuses from Pending through final execution approval, chase outstanding signatures from talent and brands, flag campaigns entering content production before FEA is reached, and upload signed contracts once complete.
• Deliverable Verification: Check incoming deliverables against contract terms — confirming asset and video counts match what was promised — before sign-off.
• Content Approval & Creator Board Upkeep: Route submitted content to the appropriate approver, track approval status in Monday.com, and keep Creator Board entries up to date with talent manager assignments, coverage plans, management fees, and contact information.

What You Bring

• Microsoft Office Expertise: 3+ years of hands-on experience with Microsoft Office required.
• Operations & Admin Background: 2+ years as an EA, Biz Ops Assistant, or supporting a Project Manager required.
• Project Management Platform Experience: Intermediate experience with Monday.com or a comparable project management platform — Monday.com strongly preferred.
• Detail Orientation: Strong attention to detail and comfort keeping data accurate and current across multiple stakeholders in talent, ops, and accounting.
• High-Volume Support Mindset: Comfortable working in a non-client-facing, high-volume support role with competing priorities.

Bonus Points if:

• Familiarity with invoicing or accounting workflows
• Exposure to influencer or talent agency contract terms and language (redlines, deliverable compliance)
• Experience with DocuSign or a comparable e-signature platform
• Background working as a project manager

What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You've applied, now let's get to work. Here's the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine — it's the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
• Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.