Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We're hiring a Pod Operations Assistant to be the operational backbone of a fast-growing ad tech platform connecting advertisers and media partners to drive measurable performance across mobile channels — owning data reconciliation, client reporting, creative asset management, and cross-functional coordination to ensure every campaign runs accurately, on time, and at scale.

What Your Day-to-Day Will Look Like

• Data Reconciliation & Reporting: Reconcile data across partner platforms before any client-facing report goes out; flag discrepancies to the team and developers; prepare recurring client reports (daily/weekly), bi-weekly meeting materials, and mid-month and month-end projection worksheets highlighting deltas and risk/opportunity.
• Data Operations & Tracking: Pull, clean, and organize data from multiple internal and external partner platforms on a daily — and sometimes hourly — cadence during campaign scale-ups; maintain source-of-truth trackers and build pod- and partner-level rollups with wins, blockers, variance notes, and next actions.
• Creative Asset Management: Intake creative assets from clients and manage Google Drive distribution — routing only the correct assets to each partner based on active geos and countries; maintain naming conventions, own data hygiene and audit trails, and archive former client artifacts per SOP.
• Client & Partner Communications: Own external email and Slack communications with clients and partners, including campaign launch and pause notifications; adjust tone for each audience; triage quick-turn requests with fast acknowledgements and clear ETAs, delivering ahead of deadlines when possible.
• Billing & Submissions: Verify billing submissions for completeness; chase missing information; fix formatting; submit on time; coordinate late or missing submissions with Delivery/AMs and maintain a simple aging view and weekly nudge list.
• Executive & Meeting Support: Partner with the director to prep exec-ready views (sheets/slides) and recurring meeting packets; coordinate recurring ceremonies, working sessions, and internal/external calls — including notes and follow-ups.
• AI Tools & Process Improvement: Use Claude and GPT daily to build artifacts and lightweight tools that reduce manual steps and errors; create and maintain simple SOPs and checklists for repeatable workflows; suggest improvements to templates, trackers, and handoffs to prioritize speed, accuracy, and clarity.

What You Bring

• AI Fluency: Daily, hands-on comfort using Claude and GPT to build artifacts, lightweight tools, and streamlined workflows — this is a core requirement, not a nice-to-have.
• Ad Tech Background: Working familiarity with the ad tech or digital marketing ecosystem; able to pick up industry terminology and abbreviations quickly with minimal hand-holding.
• Attention to Detail & Data Skills: Exceptional attention to detail, especially with numbers and data reconciliation; 3+ years of hands-on experience with Microsoft Office/Google Workspace including advanced Google Sheets/Excel (lookups, pivots, basic charts).
• Communication & Stakeholder Management: Strong written and verbal communication for direct B2B client and partner contact; experience supporting multiple stakeholders in an EA, biz ops, project coordinator, or client-facing agency role.
• Operational Reliability: Operating style defined by fast acknowledgements, clear deadlines, dependable follow-through, and excellent written notes; highly proactive and reliably available — comfortable raising a hand to take on work before being asked.
• Project & CRM Tools: Comfortable with project management tools (Asana or similar) for tasks, follow-ups, and stakeholder pings; CRM basics including Salesforce data entry and simple pulls.

Bonus Points if:

• You have SharePoint or Google Drive organization experience with tidy folder hygiene
• You've worked with billing or accounting tools such as NetSuite or similar
• You're comfortable with Looker, Metabase, or Tableau-style dashboards at a viewer level
• You have familiarity with mobile ads or performance UA terminology

What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You've applied, now let's get to work. Here's the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine — it's the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
• Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.