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Wholesale Operations Coordinator
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Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.


The Opportunity

We're hiring a Wholesale Operations Coordinator to provide day-to-day operational support for the national retail and wholesale accounts of a fast-growing consumer products brand that scales through major national retail and wholesale partners. In this role you'll own the full order lifecycle — from order entry, modifications, and backorders through invoicing and fulfillment coordination — monitor orders through EDI and ERP systems, coordinate with warehouse, logistics, and 3PL partners to keep shipments on time and compliant, maintain product and account data across systems, and partner closely with Sales, Operations, Supply Chain, Finance, and Customer Support to keep key accounts running smoothly.


What Your Day-to-Day Will Look Like

  • National Account & Sales Operations Support: Provide day-to-day operational support for national retail accounts and key wholesale partners, manage the full order lifecycle (order entry, modifications, backorders, transfers, invoicing, fulfillment), and monitor incoming orders through EDI and NetSuite for accuracy and timely processing.
  • Account Records & Audits: Maintain and update national account master files, account records, assortment information, and operational trackers, and run routine sales order audits and cleanup to protect data integrity.
  • Supply Chain & Logistics Coordination: Coordinate with warehouse, operations, and logistics teams and manage 3PL communication on inbound and outbound shipments, inventory issues, and fulfillment timelines, proactively resolving delays and discrepancies.
  • Retailer Compliance: Adhere to retailer-specific routing guides and compliance requirements for labeling, packaging, documentation, and delivery to avoid chargebacks and penalties, and coordinate sample shipments with tracking for internal teams and partners.
  • Product & Account Data Management: Complete item setup documentation for new SKU launches (UPCs, pricing, dimensions, shipping specs, assortment) and build organized assortment sheets, catalogs, asset libraries, and wholesale asset management systems.
  • Marketing Content Submission: Coordinate the submission of product marketing content and assets for national retail partners, including product descriptions, specifications, and brand messaging.
  • Systems & Process Management: Use NetSuite and SPS Commerce (or similar EDI platforms) to manage order processing, inventory data, retailer integrations, and compliance workflows, oversee vendor onboarding in NetSuite, and support process improvements across ERP, EDI, and operational systems.
  • Cross-Functional Collaboration: Partner with Sales, Operations, Supply Chain, Finance, and Customer Support, assist Finance with invoice discrepancies and reconciliations, and communicate proactively on account needs and fulfillment updates.


What You Bring

  • Operations Experience: 2+ years in Sales Operations, Supply Chain, Logistics, Order Management, or Wholesale Administration.
  • ERP & EDI Systems: Experience with ERP systems such as NetSuite and EDI platforms, preferably SPS Commerce.
  • Wholesale Fulfillment Knowledge: Strong understanding of wholesale order processing and fulfillment workflows, including coordinating with warehouses, logistics providers, or 3PL partners.
  • Organization & Attention to Detail: Advanced attention to detail and strong organizational skills, with the ability to manage multiple priorities and deadlines at once.
  • Communication: Strong written and verbal communication skills.
  • Technical Proficiency: Proficiency in Google Workspace and Microsoft Excel.


Bonus Points if:

  • You've supported national retail accounts or wholesale customers
  • You're familiar with inventory management and supply chain operations
  • You've worked with OMS (Order Management Systems)
  • You have experience with Extensiv or a similar warehouse management platform
  • You bring e-commerce, consumer products, retail, or wholesale industry experience


What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

  • Fully Remote: 100% Remote work environment, never fight traffic again
  • Health Coverage: HMO or Healthcare Stipend (depending on location)
  • Time to Recharge: 7 Paid Holidays and 6 PTO days/year
  • Family First: Dedicated Maternity and Paternity Leaves

We offer additional incentives for go-getters and proven performers!

  • $25 monthly perfect attendance bonus
  • Performance bonus
  • Anniversary bonus ($100 at 1 year; $200 at 2 years)
  • Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client


Your Application Roadmap

You've applied, now let's get to work. Here's the play-by-play:

  • Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
  • Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
  • Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
  • Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine — it's the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

  • Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
  • Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!



Join our 100% remote global team today, and grow with GrowthAssistant!


GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.

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