Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We’re hiring a Klaviyo Specialist to lead email and lifecycle marketing execution for a fast-moving eCommerce agency environment. This is a hands-on role for a technical executor who can move seamlessly between building complex automated flows and handling the HTML/CSS nuances of email development. You will support a portfolio of 2–5 clients, ensuring their retention programs are scalable, organized, and performance-oriented. If you are a proactive problem-solver who understands how email fits into the broader customer journey, you’ll thrive in our high-growth environment.

What Your Day-to-Day Will Look Like

• Campaign Management: Build, schedule, QA, and deploy email and SMS campaigns across promotional and retention calendars.
• Flow Automation: Create and maintain high-converting automated flows, including Welcome Series, Abandoned Cart, Post-Purchase, Winback, and Replenishment.
• Technical Production: Develop and edit email templates using Klaviyo’s drag-and-drop builder as well as custom HTML/CSS for dynamic blocks and personalization logic.
• Segmentation & Targeting: Set up and maintain complex audience segments, lists, and suppression logic to ensure high deliverability and relevance.
• Testing & Optimization: Execute rigorous A/B tests on subject lines, send times, and flow logic to improve key metrics.
• Quality Assurance: Rigorously QA every send for mobile responsiveness, tracking accuracy, and device-rendering consistency.
• Account Hygiene: Maintain impeccable organization within Klaviyo accounts, including naming conventions and documentation.
• Collaboration: Partner with account managers, strategists, and designers to move campaigns from brief to launch flawlessly.

What You Bring

• Klaviyo Expertise: 2–4+ years of hands-on experience specifically within the Klaviyo platform.
• E-commerce Native: Deep experience with the Shopify + Klaviyo ecosystem and common retention marketing workflows.
• Technical Skills: Strong HTML/CSS skills for email development and troubleshooting.
• Lifecycle Mastery: A thorough understanding of segmentation, deliverability best practices, and the customer journey.
• Agency Ready: Ability to manage multiple client accounts and deliverables simultaneously without sacrificing accuracy.
• Detail-Oriented: A "measure twice, cut once" mentality when it comes to UTMs, click tracking, and personalization logic.
• Communication: Excellent written English and the ability to follow complex brand guidelines closely.

Bonus Points if:

• You have previous experience working in a retention or email marketing agency.
• You are familiar with Figma and creative handoff workflows.
• You have experience with Shopify theme edits or basic familiarity with Liquid.
• You have exposure to the broader e-com tech stack (Recharge, Gorgias, Okendo, Attentive, etc.).
• You have a deep understanding of retention KPIs like Revenue Per Recipient and Flow Contribution.

What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world’s best brands scale. We believe that the right talent, placed in the right role, changes everything - and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again 
• Health Coverage: HMO or Healthcare Stipend (depending on location) 
• Time to Recharge: 7 Paid Holidays and 6 PTO days/year
• Family First: Dedicated Maternity and Paternity Leaves

Additional incentives for go-getters and proven performers:

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You’ve applied, now let’s get to work. Here’s the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we’ll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You’ll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You’ll meet with one of our Senior Leaders for a deep-dive validation to ensure we’re matching you with the right opportunity. This is your moment to bring your A-game and really shine - it’s the final step for many of our roles! 

Depending on the client, there are sometimes 2 additional steps: 

• Step 5 15-min Prep Call: We’ve got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you’re 100% ready.
• Step 6 Client Interview: You’ll meet the client to discuss how you’ll help them scale and succeed. Bring your metrics and be on your A-game - this is your last chance to make a great first impression!  

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.