Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

Are you detail-oriented, organized, and passionate about navigating the healthcare landscape? We’re seeking a Payer Enrollment Specialist to join our growing team and play a critical role in ensuring our providers are properly credentialed and enrolled with insurance payers.

This is your opportunity to contribute to a dynamic healthcare organization where accuracy, efficiency, and teamwork make a difference every day. You will serve as a key administrative driver, bridging the gap between healthcare providers and insurance portals to ensure seamless operational flow.

What Your Day-to-Day Will Look Like

• Enrollment Management: Complete provider enrollments through payer portals, email, and PDF applications with 100% accuracy.
• Portal Navigation: Regularly utilize and update provider profiles within payer enrollment management systems and platforms like Verifiable.
• Communication & Outreach: Answer inbound calls regularly and make outbound calls to insurance companies to follow up on provider enrollment status.
• Project Support: Assist in delivering and tracking small project deliverables within dedicated workstreams.
• CX & Onboarding: Support customer and provider onboarding tasks to ensure a smooth transition into the network.
• Data Maintenance: Use Google Sheets for precise data entry and maintain role-related SOPs and process documentation.
• Platform Coordination: Manage tickets and administrative tasks within Zendesk or similar CX platforms.

What You Bring

• Industry Expertise: Prior administrative experience specific to the healthcare industry (Credentialing, Payer Contracting, Licensing, or Claims Billing).
• Technical Proficiency: Experience with Verifiable (or similar platforms like Medallion, Echo, Simplr, Modio) and GSuite.
• Platform Knowledge: Familiarity with major insurance portals such as Aetna and UHC.
• Customer Excellence: 1+ years of experience with Zendesk or a similar CX platform.
• Data Skills: 2+ years of experience with Google Sheets (Basic to Intermediate skills for data entry and tracking).
• Communication: Strong written English skills (Slack/Email) and a comfortable, professional phone presence for insurance follow-ups.
• Availability: Ability to work U.S. Central Time (CST) hours (8 AM - 5 PM).

Bonus Points if:

• You have experience with Availity, bridging gaps between healthcare and insurance providers.
• You have a "process-improvement" mindset and enjoy identifying operational bottlenecks.
• You are comfortable moving leads or providers through a structured pipeline.

Grow Into:

• Creating macros in support helpdesks to streamline repetitive processes.
• Reporting on analytics related to owned processes and identifying opportunities for high-level improvement.

Salary Range: $5.00 - $5.15/hour (Final offer based on skills and experience matched to role requirements)

What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world’s best brands scale. We believe that the right talent, placed in the right role, changes everything - and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location)
• Time to Recharge: 7 Paid Holidays and 6 PTO days/year
• Family First: Dedicated Maternity and Paternity Leaves
• Work Setup: 100% permanent work-from-home

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You’ve applied, now let’s get to work. Here’s the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we’ll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You’ll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You’ll meet with one of our Senior Leaders for a deep-dive validation to ensure we’re matching you with the right opportunity. This is your moment to bring your A-game and really shine - it’s the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We’ve got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you’re 100% ready.
• Step 6 Client Interview: You’ll meet the client to discuss how you’ll help them scale and succeed. Bring your metrics and be on your A-game - this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All employment decisions are based on qualifications, merit, and business need.