Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we’re a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We’re hiring a Provider Enrollment Specialist to join a high-growth digital health platform — owning provider enrollment and credentialing operations across payer portals, email, and PDF applications while supporting customer and provider onboarding workflows. You’ll complete provider enrollments, update and maintain provider profiles in the payer enrollment management system, follow up with insurance payers by phone, handle inbound calls, and execute administrative tasks within a provider verification platform; this role calls for someone with solid healthcare administrative experience, familiarity with major payer portals, and the organizational discipline to follow SOPs accurately and keep enrollment workflows moving without gaps.

What Your Day-to-Day Will Look Like

• Provider Enrollment: Complete provider enrollments through payer portals, email, and PDF applications; update and maintain provider profiles in the payer enrollment management system to ensure accuracy and currency across all records.
• Payer Communications: Answer inbound calls regularly and make outbound calls as needed — including following up with insurance payers to check on provider enrollment status and resolve outstanding items.
• Platform Administration: Execute administrative tasks within the provider verification platform (Verifiable or similar), supporting accurate and timely processing of enrollment and credentialing workflows.
• Onboarding & CX Support: Support customer and provider onboarding tasks; assist in delivering and tracking small project deliverables within a dedicated workstream using Zendesk or a similar CX platform.
• SOP Adherence & Ad Hoc Admin: Follow role-related SOP and process documentation consistently; handle ad hoc administrative tasks as needed to support the broader operations team.

What You Bring

• Healthcare Administrative Experience: Prior administrative experience in the healthcare industry, preferably in credentialing, payer contracting, licensing, or claims billing — with comfort calling insurance companies directly to follow up on provider enrollment status.
• Verification Platform Experience: Experience with Verifiable or a comparable provider verification platform such as Medallion, Echo, Simplr, or Modio; familiarity with AETNA, UHC, and other major payer portals.
• Tools & Data Entry Proficiency: 2+ years of Google Sheets experience at a basic to intermediate level for data entry and tracking; 1+ year of Zendesk or similar CX platform experience; proficiency in GSuite.
• Communication & Organization: Strong written communication skills with comfort using Slack for internal coordination; highly organized and detail-oriented with the ability to manage multiple enrollment workflows simultaneously.
• Availability: Ability to work CST hours (8:00 AM – 5:00 PM).

Bonus Points if:

• You have experience with Availity or a similar platform that bridges the gap between healthcare providers and insurance payers.

What We Offer

At GrowthAssistant, you aren’t just joining a company; you’re joining a movement to redefine how the world’s best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You’ve applied, now let’s get to work. Here’s the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we’ll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You’ll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You’ll meet with one of our Senior Leaders for a deep-dive validation to ensure we’re matching you with the right opportunity. This is your moment to bring your A-game and really shine — it’s the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We’ve got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you’re 100% ready.
• Step 6 Client Interview: You’ll meet the client to discuss how you’ll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.