Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We're hiring a Social Media & Content Operations Specialist for a B2B IT/cybersecurity technology company — managing customer review platform workflows, executing organic social publishing, and supporting light content operations for the creative team.

What Your Day-to-Day Will Look Like

• Review Platform Management: Manage administrative workflows for customer review platforms such as G2, TrustRadius, Gartner Peer Insights, Capterra, and Software Advice — tracking deadlines, review needs, badges, and report qualification requirements.
• Organic Social Execution: Support organic social execution by scheduling pre-approved content, gathering approved assets, and ensuring posts are published accurately across priority channels.
• Monitoring & Escalation: Monitor social mentions, comments, and review activity, and flag relevant opportunities, questions, or issues to the internal team.
• Tracker Maintenance: Maintain organized trackers and project updates for recurring social, review, and content tasks.
• Light Content Operations: Support light content operations, including blog publishing, asset organization, and basic podcast/video content support as needed.
• Reporting: Pull basic social and review-platform reporting for internal team use.
• Team Communication: Communicate regularly with the creative team through Slack and participate in recurring team meetings.

What You Bring

• Experience: 3+ years of experience in social media, content marketing, community management, marketing coordination, or a similar support role.
• Organic Social Execution: Experience scheduling and publishing organic social content for a brand.
• Organizational Skills: Strong organizational skills and ability to manage recurring deadlines, trackers, and multiple workstreams.
• Task-Tracking Tools: Experience with project management or task-tracking tools such as Monday.com, Asana, ClickUp, or similar.
• Attention to Detail: Strong attention to detail and ability to accurately follow briefs, processes, and publishing instructions.
• Communication & Judgment: Strong written communication and sound judgment around when to escalate questions, comments, or issues.
• Fast-Moving Environment: Comfortable working in a fast-moving, collaborative marketing environment.
• Schedule: Ability to work primarily aligned to Central Time business hours.

Bonus Points if:

• You have experience with customer review or reputation platforms such as G2, TrustRadius, Gartner Peer Insights, or Capterra.
• You have experience with a social media management platform such as Oktopost, Sprout Social, Hootsuite, Buffer, or similar.
• You have experience with CMS or marketing platforms such as Storyblok or HubSpot.
• You have familiarity with Riverside, Transistor, or other podcast/video tools.
• You have basic Canva or light video editing experience.
• You have experience in B2B SaaS, cybersecurity, IT, or another technical industry.
• You have basic copywriting/editing experience.

What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You've applied, now let's get to work. Here's the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine — it's the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
• Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.