Who We Are

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we’re a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We’re hiring a Retail & Wholesale Operations Coordinator (PH & LATAM) to support the growing Luxury, Specialty, and QVC wholesale business of a fast-growing DTC cookware and home goods brand scaling across international markets — working closely with the Business Development team to keep retailer operations running smoothly across approximately 30 accounts. You’ll sit at the center of product information, retailer assets, promotional planning, account communications, and cross-functional follow-up; managing large volumes of detailed product and account data across multiple markets, currencies, and retailer requirements; and bringing a process-improvement mindset that helps the business scale without proportionally scaling the manual work. This is an operational wholesale role, not a traditional sales or SaaS account management position — it rewards precision, initiative, and the ability to figure things out when processes are still evolving.

What Your Day-to-Day Will Look Like

• Wholesale Account Operations: Support day-to-day operations across Luxury, Specialty, QVC, and other retail partners — preparing and maintaining retailer item setup forms, product specifications, quote sheets, and account-specific documentation across approximately 30 accounts and multiple international markets.
• Retailer Assets & Product Information: Coordinate product imagery, copy, specifications, and other assets required by retail partners; submit internal asset requests, track progress, and ensure final materials are delivered accurately and on time; maintain organized repositories across Google Drive, Dropbox, Airtable, and related tools.
• Promotions & Commercial Support: Maintain promotional calendars across U.S. and international retail markets; track promotional pricing, discount depths, and retailer-specific promotional periods; support retail math calculations related to promotional funding and margin support; and build and maintain accurate Excel/Google Sheets models using formulas and structured data.
• Account Communication & Follow-Through: Support communication with retail partners around product setup, promotions, assets, and operational questions; join select retailer and internal meetings to capture notes and drive follow-up; and proactively seek information across internal teams when questions or issues arise — escalating strategic or sensitive matters appropriately.
• Process Improvement & AI: Identify repetitive or manual workflows that can be standardized, streamlined, or automated; improve existing trackers, templates, and documentation; and use AI tools where appropriate to accelerate spreadsheet work, data organization, research, and workflow optimization.

What You Bring

• Wholesale or Retail Operations Experience: 2–4+ years of experience supporting wholesale, retail, B2B, merchandising, sales operations, or a similar physical-goods environment — with a strong understanding of how physical products move from brand to retailer.
• Attention to Detail & Data Management: Exceptional attention to detail when working with pricing, product specifications, retailer forms, and large datasets; strong Excel and/or Google Sheets skills including formulas and structured data organization.
• Organization & Multi-Account Management: Highly organized with the ability to manage multiple accounts, SKUs, deadlines, and concurrent requests simultaneously without losing track of details — creating visibility around outstanding actions and dependencies.
• Communication & Resourcefulness: Excellent written communication and confidence corresponding with external retail partners; resourceful and proactive when processes or information are incomplete; comfortable operating independently while knowing when to ask questions or escalate.
• Tools & Adaptability: Strong working knowledge of Google Workspace and Slack; comfortable working in a fast-growing environment where priorities and processes continue to evolve.

Bonus Points if:

• You have experience within cookware, kitchenware, home goods, apparel, footwear, or another hard-goods/physical product category.
• You have experience supporting major department stores, luxury retailers, specialty retailers, or international wholesale partners.
• You have experience supporting global markets across the U.S., UK, Canada, Europe, or Australia.
• You have familiarity with Airtable and Dropbox.
• You have experience using AI tools such as ChatGPT, Claude, or Gemini to improve operational workflows.
• You have experience helping create or improve processes within a scaling business.

Salary Range: $8.00 - $10.00/hour (Final offer based on skills and experience matched to role requirements)

What We Offer

At GrowthAssistant, you aren’t just joining a company; you’re joining a movement to redefine how the world’s best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You’ve applied, now let’s get to work. Here’s the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we’ll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You’ll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You’ll meet with one of our Senior Leaders for a deep-dive validation to ensure we’re matching you with the right opportunity. This is your moment to bring your A-game and really shine — it’s the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We’ve got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you’re 100% ready.
• Step 6 Client Interview: You’ll meet the client to discuss how you’ll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.